Refund & Cancellation Policy

1. 30-Day Founding User Guarantee

We want you to be fully satisfied with your early membership. We offer a **100% money-back guarantee** for all founding signups (Founding User and Founding Insider) within **30 days** of your original purchase.

If you decide our career optimization platform is not the right fit for you, you can request a complete refund of your registration payment with no questions asked.

2. How to Request a Refund

To request a refund, please send an email to our support desk:

• Email Address: support@lakshos.com
• Subject Line: Refund Request - Founding Member
• Details to Include: Your registered email address and the payment reference ID (e.g. `pay_xxxxxx`) provided by Razorpay in your checkout receipt.

3. Processing Time and Settlement

Once your request is received:

• Our support team will verify your payment details and initiate the refund within **24 hours**.
• After we initiate the refund, the funds will take **5 to 7 business days** to settle back to your original payment source (credit/debit card, net banking, or UPI wallet) depending on your bank's clearance process.

4. Cancellations

Since the Founding User and Founding Insider accounts are **one-time purchases** for lifetime early-access access (not recurring monthly subscriptions), there are no recurring billing cycles or cancellation fees. Once registered, your account will remain active without any further payments.